How to calculate the return on investment for Managed Print Services
Understanding the financial impact of managed print services (MPS) is critical for office managers and IT administrators. After all, it results in optimized operational costs and maintained productivity. And while most organizations recognize that printing represents a significant expense, few accurately measure the true total cost of ownership.
Better decisions start with the right methodology.
This article breaks down the metrics and considerations organizations need to determine the actual ROI of managed print services.
What does total cost of ownership really mean for print environments?
Before calculating ROI, organizations need to establish a baseline. That means uncovering the true total cost of ownership (TCO) for the current print infrastructure. Industry research reveals a startling reality. For every dollar spent on printing, companies spend an additional $9 to $15 managing those print operations. That multiplier effect comes from costs that often remain hidden in departmental budgets or absorbed by IT overhead.
Direct printing costs
Direct costs are the most visible. But they represent only the tip of the iceberg.
Hardware expenses: Whether an organization leases or purchases printers, copiers and multifunction devices, these capital expenditures or ongoing lease payments form the baseline equipment costs. Desktop printers scattered throughout offices may seem inexpensive individually. But collectively they represent substantial investment.
Consumables: Toner cartridges, ink, paper, waste containers, fusers, drums, feed rollers and maintenance kits all add to per-page printing costs. Organizations that manage supplies reactively often overpay through rush orders, emergency purchases at retail prices or bulk buying that leads to expired inventory.
Energy consumption: Older, inefficient printing devices consume significantly more power than modern equipment. This ongoing operational expense compounds over years of device ownership.
Hidden indirect costs
The indirect costs of printing represent the largest opportunity for savings. Yet these expenses rarely appear on balance sheets as printing related.
Employee productivity loss: Workers lose countless hours dealing with printer jams, replacing toner, troubleshooting connectivity issues, waiting for slow devices or walking to distant printers. Each incident pulls employees away from revenue-generating activities. Industry research indicates that approximately 17% of printed documents are never collected. That represents pure waste of time and materials.
IT support burden: Research shows that 20-25% of IT helpdesk tickets relate to printing issues. Driver installations, network connectivity problems, firmware updates and device troubleshooting all contribute. This diverts skilled IT personnel from strategic technology initiatives to mundane printer support.
Uncontrolled usage patterns: Without print policies and monitoring, employees often print unnecessarily in color, print personal documents or fail to implement duplex printing. These behavioral patterns dramatically increase costs.
Security and compliance risks: Unsecured multifunction printers represent entry points for cyberattacks and data breaches. In regulated industries, failure to secure document workflows can result in significant fines and remediation costs.
Unpredictable maintenance: Unexpected printer failures, emergency service calls and unplanned repairs create budget variability and workflow disruptions. Those disruptions affect multiple departments.
What does a managed print services solution actually include?
Managed print services transform a fragmented, reactive approach into a strategic, optimized print environment. MPS providers assume responsibility for all aspects of print infrastructure. They deliver predictable costs, enhanced security, improved efficiency and reduced environmental impact.
Core MPS components
Fleet optimization: MPS begins with a comprehensive assessment of current devices, usage patterns and workflows. Providers typically consolidate device counts by 30-40%. Numerous inefficient desktop printers are replaced with strategically placed, high-performance multifunction printers that serve departments or workgroups effectively.
Automated supply management: Just-in-time supply delivery ensures toner and materials arrive before depletion. That eliminates emergency orders, overstocking and the IT time spent monitoring and ordering supplies.
Proactive maintenance: Remote monitoring identifies potential issues before they cause downtime. Preventive maintenance extends device life and minimizes disruptions.
Print policy implementation: Default duplex printing, secure release requiring authentication, color restriction by user or department and usage tracking change organizational behavior. That reduces waste.
Comprehensive service level agreements: Guaranteed response times, uptime commitments and performance standards ensure accountability and service quality.
Why is uptime the most important factor in MPS ROI?
When evaluating the ROI of managed print services, uptime is the metric that matters most. Uptime is the time devices spend working. Downtime is the time lost waiting for repairs. The more downtime an organization experiences, the worse its ROI becomes. When printing stops, work stops.
This is where device quality becomes a financial decision. A cheaper device may come with a lower monthly fee. But if that device requires frequent repairs, total costs rise quickly. The hidden costs of downtime include delayed workflows, staff frustration and emergency service calls.
How to build an ROI calculation for MPSCalculating managed print services ROI requires comparing current total cost of ownership against the projected costs under an MPS program. Then the financial return gets measured against the investment.
Step 1: Establishing current baseline costs
The first step is gathering comprehensive data on the existing print environment over a 12-month period.
Hardware inventory and costs: all printing devices documented, including make, model, age, lease payments or depreciation schedules and purchase prices
Supply expenditures: total annual spending on toner, ink, paper, maintenance kits and replacement parts across all purchasing channels
Service and maintenance: costs for service contracts, per-incident repair charges and any in-house technician time devoted to printer maintenance
IT labor: estimated IT staff hours spent on printer-related activities, multiplied by fully loaded labor costs
Energy costs: power consumption based on device specifications and usage patterns
Productivity impact: estimated employee time lost to printer issues. If 100 employees each lose 30 minutes weekly, that represents 2,600 hours annually
Square footage: the real estate costs of housing multiple devices, supply storage and equipment maintenance areas
Step 2: Determining MPS program costs
It is important to work with MPS providers to understand the comprehensive cost structure of a managed print program.
Per-page pricing: Most MPS programs use cost-per-page models. Typical ranges fall between $0.01-0.02 for monochrome and $0.05-0.09 for color
Base service fees: Some programs include monthly management fees covering monitoring software, administrative support and account management
Implementation costs: One-time setup expenses may include initial assessment, device installation and configuration, network integration, employee training and policy deployment
Hardware costs: Depending on the program structure, new device costs may be included in per-page rates, charged separately through leasing or require capital purchase
Step 3: Calculating cost savings
Subtracting the projected MPS annual costs from the current baseline total cost of ownership reveals the direct cost savings.
Example calculation
Current annual TCO: $75,000
Hardware and leases: $20,000
Supplies: $25,000
Maintenance and repairs: $8,000
IT labor: $15,000
Energy: $3,000
Productivity loss: $4,000
Projected MPS annual cost: $50,000
Per-page charges (500,000 pages): $45,000
Base management fee: $3,000
Amortized implementation: $2,000
Annual savings: $25,000 ($75,000 – $50,000)
Step 4: Applying the ROI formula
The standard ROI formula expresses return as a percentage of investment.
ROI (%) = (Annual Savings / Current Annual TCO) × 100
Using this example: ROI = ($25,000 / $75,000) × 100 = 33.3% annual savings
Payback period provides another useful metric: Payback Period = Implementation Costs / Monthly Savings
If implementation costs $10,000 and monthly savings equal $2,083, payback occurs in approximately 4.8 months. Most organizations realize positive ROI within the first 12 months of MPS implementation.
What KPIs should companies track to measure ongoing MPS ROI?
Calculating initial projected ROI represents only the beginning. Continuous measurement ensures an MPS program delivers promised value and identifies optimization opportunities.
Financial metrics
Cost per page: actual costs per monochrome and color page, tracked monthly. Declining or stable CPP indicates effective cost management
Total print cost reduction: monthly and annual print expenditures compared against pre-MPS baselines. Industry data suggests organizations typically achieve 20-35% cost reductions
Cost avoidance: reduced spending on emergency supplies, unplanned maintenance and IT troubleshooting
Budget variance: MPS should deliver predictable costs with minimal variance
Operational efficiency metrics
Device utilization rate: actual print volume per device. Optimized fleets show higher per-device utilization
Device uptime: printer availability and mean time between failures. MPS should significantly improve uptime through proactive maintenance
IT ticket reduction: printer-related helpdesk tickets, compared pre- and post-MPS implementation. Organizations typically see 40-60% reductions in print-related support requests
Supply delivery accuracy: on-time supply deliveries and instances of toner outages
Print volume changes: total page volume and color/monochrome mix. Effective print policies often reduce total volume 15-30%
Strategic value metrics
Security incident reduction: decreases in print-related security issues and compliance violations
Employee satisfaction: survey results on printing experience improvements and ability to focus on core responsibilities
Environmental impact: reductions in paper consumption, energy usage, toner waste and carbon footprint
Document workflow efficiency: time savings in document-intensive processes through automation and improved multifunction device capabilities
Does MPS ROI vary by industry?
Different sectors realize managed print services value through distinct pathways aligned with their operational priorities.
Healthcare organizations
Healthcare environments face unique challenges including strict HIPAA compliance requirements, high-volume patient record printing and 24/7 operational demands. MPS ROI in healthcare emphasizes compliance assurance, workflow optimization, supply continuity and cost control. Healthcare organizations implementing MPS typically report 25-35% cost reductions plus significant compliance risk mitigation.
Education institutions
Schools, colleges and universities balance budget constraints with extensive printing needs across academia and student services. Education-focused MPS delivers ROI through student print management, departmental accountability, extended device life and environmental sustainability. Educational institutions commonly achieve 20-30% savings while improving service levels across distributed campuses.
Legal firms
Law firms generate enormous print volumes. That’s down to case documentation, contracts, discovery materials and client communications. They also handle highly confidential information. Legal MPS ROI focuses on document security, audit capabilities, high-volume capacity and integration with document management systems. Law firms typically realize 25-40% cost reductions while substantially improving document security and workflow efficiency.
Government agencies
Government organizations face procurement regulations, transparency requirements and public accountability for spending. MPS programs for government emphasize regulatory compliance alongside cost transparency, security standards and sustainability. Government agencies commonly achieve 22-35% savings while improving operational transparency and environmental performance.
How do companies maximize their MPS ROI?
Simply implementing managed print services does not automatically guarantee optimal returns. Instead, organizations realize strong ROI actively by managing and optimizing their programs.
User education and change management
The most sophisticated MPS technology delivers minimal value if users do not adopt new workflows and policies. Comprehensive training on new devices, security features and mobile printing capabilities supports adoption. Clear communication about program benefits, policy rationale and cost savings achieved also plays a role, alongside departmental champions who model best practices and assist colleagues.
Policy enforcement with flexibility
Effective print policies balance cost control with operational realities. Default duplex printing, color printing restrictions and authentication requirements all reduce costs. But rigid policies that frustrate users generate resistance and workarounds. Thoughtful policies with appropriate flexibility gain acceptance.
Regular program reviews
Quarterly business reviews with the MPS provider help track cost trends, usage pattern changes, emerging technology opportunities and service level adherence. These reviews ensure continuous improvement and maximize long-term value.
Technology evolution
Managed print services should evolve with the organization. Cloud-based document capture, mobile printing, advanced analytics and AI-driven predictive maintenance all enhance program value beyond initial implementation. Leading MPS providers continuously introduce innovations that keep the program delivering results.
What are the most common mistakes when calculating MPS ROI?
Incomplete baseline assessment: Failing to capture all current costs understates savings and ROI
Ignoring implementation effort: MPS implementation requires organizational time for assessment, policy development and training
Unrealistic usage projections: Basing MPS cost estimates on aspirational volume reductions rather than realistic behavioral changes leads to disappointment
Overlooking contract terms: Page minimums, annual increases and early termination penalties all affect total program costs
Neglecting qualitative benefits: Pure financial ROI calculations miss important value like improved security posture, enhanced employee satisfaction and environmental benefits
One-time analysis: Organizations that calculate ROI once during vendor selection but never measure actual results miss optimization opportunities
How do companies build a compelling MPS business case?
Armed with comprehensive ROI analysis, companies can build a compelling business case for managed print services investment.
Financial justification
Current total cost of ownership with supporting documentation
Projected MPS costs with assumptions clearly stated
Savings calculations and ROI percentages
Payback period analysis
Multi-year cumulative savings projections
Strategic alignment
Cost reduction supporting profitability or budget management goals
Security improvements addressing compliance requirements and risk mitigation
Sustainability initiatives aligning with environmental commitments
IT transformation enabling technology staff to focus on strategic priorities
Operational excellence through improved workflows and reduced friction
Stakeholder benefits
Finance leadership sees cost savings and budget predictability
IT leadership gains reduced support burden and security improvements
Department managers e
Understanding the financial impact of managed print services (MPS) is critical for office managers and IT administrators. After all, it results in optimized operational costs and maintained productivity. And while most organizations recognize that printing represents a significant expense, few accurately measure the true total cost of ownership.
Better decisions start with the right methodology.
This article breaks down the metrics and considerations organizations need to determine the actual ROI of managed print services.
What does total cost of ownership really mean for print environments?
Before calculating ROI, organizations need to establish a baseline. That means uncovering the true total cost of ownership (TCO) for the current print infrastructure. Industry research reveals a startling reality. For every dollar spent on printing, companies spend an additional $9 to $15 managing those print operations. That multiplier effect comes from costs that often remain hidden in departmental budgets or absorbed by IT overhead.
Direct printing costs
Direct costs are the most visible. But they represent only the tip of the iceberg.
Hardware expenses: Whether an organization leases or purchases printers, copiers and multifunction devices, these capital expenditures or ongoing lease payments form the baseline equipment costs. Desktop printers scattered throughout offices may seem inexpensive individually. But collectively they represent substantial investment.
Consumables: Toner cartridges, ink, paper, waste containers, fusers, drums, feed rollers and maintenance kits all add to per-page printing costs. Organizations that manage supplies reactively often overpay through rush orders, emergency purchases at retail prices or bulk buying that leads to expired inventory.
Energy consumption: Older, inefficient printing devices consume significantly more power than modern equipment. This ongoing operational expense compounds over years of device ownership.
Hidden indirect costs
The indirect costs of printing represent the largest opportunity for savings. Yet these expenses rarely appear on balance sheets as printing related.
Employee productivity loss: Workers lose countless hours dealing with printer jams, replacing toner, troubleshooting connectivity issues, waiting for slow devices or walking to distant printers. Each incident pulls employees away from revenue-generating activities. Industry research indicates that approximately 17% of printed documents are never collected. That represents pure waste of time and materials.
IT support burden: Research shows that 20-25% of IT helpdesk tickets relate to printing issues. Driver installations, network connectivity problems, firmware updates and device troubleshooting all contribute. This diverts skilled IT personnel from strategic technology initiatives to mundane printer support.
Uncontrolled usage patterns: Without print policies and monitoring, employees often print unnecessarily in color, print personal documents or fail to implement duplex printing. These behavioral patterns dramatically increase costs.
Security and compliance risks: Unsecured multifunction printers represent entry points for cyberattacks and data breaches. In regulated industries, failure to secure document workflows can result in significant fines and remediation costs.
Unpredictable maintenance: Unexpected printer failures, emergency service calls and unplanned repairs create budget variability and workflow disruptions. Those disruptions affect multiple departments.
What does a managed print services solution actually include?
Managed print services transform a fragmented, reactive approach into a strategic, optimized print environment. MPS providers assume responsibility for all aspects of print infrastructure. They deliver predictable costs, enhanced security, improved efficiency and reduced environmental impact.
Core MPS components
Fleet optimization: MPS begins with a comprehensive assessment of current devices, usage patterns and workflows. Providers typically consolidate device counts by 30-40%. Numerous inefficient desktop printers are replaced with strategically placed, high-performance multifunction printers that serve departments or workgroups effectively.
Automated supply management: Just-in-time supply delivery ensures toner and materials arrive before depletion. That eliminates emergency orders, overstocking and the IT time spent monitoring and ordering supplies.
Proactive maintenance: Remote monitoring identifies potential issues before they cause downtime. Preventive maintenance extends device life and minimizes disruptions.
Print policy implementation: Default duplex printing, secure release requiring authentication, color restriction by user or department and usage tracking change organizational behavior. That reduces waste.
Comprehensive service level agreements: Guaranteed response times, uptime commitments and performance standards ensure accountability and service quality.
Why is uptime the most important factor in MPS ROI?
When evaluating the ROI of managed print services, uptime is the metric that matters most. Uptime is the time devices spend working. Downtime is the time lost waiting for repairs. The more downtime an organization experiences, the worse its ROI becomes. When printing stops, work stops.
This is where device quality becomes a financial decision. A cheaper device may come with a lower monthly fee. But if that device requires frequent repairs, total costs rise quickly. The hidden costs of downtime include delayed workflows, staff frustration and emergency service calls.
How to build an ROI calculation for MPSCalculating managed print services ROI requires comparing current total cost of ownership against the projected costs under an MPS program. Then the financial return gets measured against the investment.
Step 1: Establishing current baseline costs
The first step is gathering comprehensive data on the existing print environment over a 12-month period.
Hardware inventory and costs: all printing devices documented, including make, model, age, lease payments or depreciation schedules and purchase prices
Supply expenditures: total annual spending on toner, ink, paper, maintenance kits and replacement parts across all purchasing channels
Service and maintenance: costs for service contracts, per-incident repair charges and any in-house technician time devoted to printer maintenance
IT labor: estimated IT staff hours spent on printer-related activities, multiplied by fully loaded labor costs
Energy costs: power consumption based on device specifications and usage patterns
Productivity impact: estimated employee time lost to printer issues. If 100 employees each lose 30 minutes weekly, that represents 2,600 hours annually
Square footage: the real estate costs of housing multiple devices, supply storage and equipment maintenance areas
Step 2: Determining MPS program costs
It is important to work with MPS providers to understand the comprehensive cost structure of a managed print program.
Per-page pricing: Most MPS programs use cost-per-page models. Typical ranges fall between $0.01-0.02 for monochrome and $0.05-0.09 for color
Base service fees: Some programs include monthly management fees covering monitoring software, administrative support and account management
Implementation costs: One-time setup expenses may include initial assessment, device installation and configuration, network integration, employee training and policy deployment
Hardware costs: Depending on the program structure, new device costs may be included in per-page rates, charged separately through leasing or require capital purchase
Step 3: Calculating cost savings
Subtracting the projected MPS annual costs from the current baseline total cost of ownership reveals the direct cost savings.
Example calculation
Current annual TCO: $75,000
Hardware and leases: $20,000
Supplies: $25,000
Maintenance and repairs: $8,000
IT labor: $15,000
Energy: $3,000
Productivity loss: $4,000
Projected MPS annual cost: $50,000
Per-page charges (500,000 pages): $45,000
Base management fee: $3,000
Amortized implementation: $2,000
Annual savings: $25,000 ($75,000 – $50,000)
Step 4: Applying the ROI formula
The standard ROI formula expresses return as a percentage of investment.
ROI (%) = (Annual Savings / Current Annual TCO) × 100
Using this example: ROI = ($25,000 / $75,000) × 100 = 33.3% annual savings
Payback period provides another useful metric: Payback Period = Implementation Costs / Monthly Savings
If implementation costs $10,000 and monthly savings equal $2,083, payback occurs in approximately 4.8 months. Most organizations realize positive ROI within the first 12 months of MPS implementation.
What KPIs should companies track to measure ongoing MPS ROI?
Calculating initial projected ROI represents only the beginning. Continuous measurement ensures an MPS program delivers promised value and identifies optimization opportunities.
Financial metrics
Cost per page: actual costs per monochrome and color page, tracked monthly. Declining or stable CPP indicates effective cost management
Total print cost reduction: monthly and annual print expenditures compared against pre-MPS baselines. Industry data suggests organizations typically achieve 20-35% cost reductions
Cost avoidance: reduced spending on emergency supplies, unplanned maintenance and IT troubleshooting
Budget variance: MPS should deliver predictable costs with minimal variance
Operational efficiency metrics
Device utilization rate: actual print volume per device. Optimized fleets show higher per-device utilization
Device uptime: printer availability and mean time between failures. MPS should significantly improve uptime through proactive maintenance
IT ticket reduction: printer-related helpdesk tickets, compared pre- and post-MPS implementation. Organizations typically see 40-60% reductions in print-related support requests
Supply delivery accuracy: on-time supply deliveries and instances of toner outages
Print volume changes: total page volume and color/monochrome mix. Effective print policies often reduce total volume 15-30%
Strategic value metrics
Security incident reduction: decreases in print-related security issues and compliance violations
Employee satisfaction: survey results on printing experience improvements and ability to focus on core responsibilities
Environmental impact: reductions in paper consumption, energy usage, toner waste and carbon footprint
Document workflow efficiency: time savings in document-intensive processes through automation and improved multifunction device capabilities
Does MPS ROI vary by industry?
Different sectors realize managed print services value through distinct pathways aligned with their operational priorities.
Healthcare organizations
Healthcare environments face unique challenges including strict HIPAA compliance requirements, high-volume patient record printing and 24/7 operational demands. MPS ROI in healthcare emphasizes compliance assurance, workflow optimization, supply continuity and cost control. Healthcare organizations implementing MPS typically report 25-35% cost reductions plus significant compliance risk mitigation.
Education institutions
Schools, colleges and universities balance budget constraints with extensive printing needs across academia and student services. Education-focused MPS delivers ROI through student print management, departmental accountability, extended device life and environmental sustainability. Educational institutions commonly achieve 20-30% savings while improving service levels across distributed campuses.
Legal firms
Law firms generate enormous print volumes. That’s down to case documentation, contracts, discovery materials and client communications. They also handle highly confidential information. Legal MPS ROI focuses on document security, audit capabilities, high-volume capacity and integration with document management systems. Law firms typically realize 25-40% cost reductions while substantially improving document security and workflow efficiency.
Government agencies
Government organizations face procurement regulations, transparency requirements and public accountability for spending. MPS programs for government emphasize regulatory compliance alongside cost transparency, security standards and sustainability. Government agencies commonly achieve 22-35% savings while improving operational transparency and environmental performance.
How do companies maximize their MPS ROI?
Simply implementing managed print services does not automatically guarantee optimal returns. Instead, organizations realize strong ROI actively by managing and optimizing their programs.
User education and change management
The most sophisticated MPS technology delivers minimal value if users do not adopt new workflows and policies. Comprehensive training on new devices, security features and mobile printing capabilities supports adoption. Clear communication about program benefits, policy rationale and cost savings achieved also plays a role, alongside departmental champions who model best practices and assist colleagues.
Policy enforcement with flexibility
Effective print policies balance cost control with operational realities. Default duplex printing, color printing restrictions and authentication requirements all reduce costs. But rigid policies that frustrate users generate resistance and workarounds. Thoughtful policies with appropriate flexibility gain acceptance.
Regular program reviews
Quarterly business reviews with the MPS provider help track cost trends, usage pattern changes, emerging technology opportunities and service level adherence. These reviews ensure continuous improvement and maximize long-term value.
Technology evolution
Managed print services should evolve with the organization. Cloud-based document capture, mobile printing, advanced analytics and AI-driven predictive maintenance all enhance program value beyond initial implementation. Leading MPS providers continuously introduce innovations that keep the program delivering results.
What are the most common mistakes when calculating MPS ROI?
Incomplete baseline assessment: Failing to capture all current costs understates savings and ROI
Ignoring implementation effort: MPS implementation requires organizational time for assessment, policy development and training
Unrealistic usage projections: Basing MPS cost estimates on aspirational volume reductions rather than realistic behavioral changes leads to disappointment
Overlooking contract terms: Page minimums, annual increases and early termination penalties all affect total program costs
Neglecting qualitative benefits: Pure financial ROI calculations miss important value like improved security posture, enhanced employee satisfaction and environmental benefits
One-time analysis: Organizations that calculate ROI once during vendor selection but never measure actual results miss optimization opportunities
How do companies build a compelling MPS business case?
Armed with comprehensive ROI analysis, companies can build a compelling business case for managed print services investment.
Financial justification
Current total cost of ownership with supporting documentation
Projected MPS costs with assumptions clearly stated
Savings calculations and ROI percentages
Payback period analysis
Multi-year cumulative savings projections
Strategic alignment
Cost reduction supporting profitability or budget management goals
Security improvements addressing compliance requirements and risk mitigation
Sustainability initiatives aligning with environmental commitments
IT transformation enabling technology staff to focus on strategic priorities
Operational excellence through improved workflows and reduced friction
Stakeholder benefits
Finance leadership sees cost savings and budget predictability
IT leadership gains reduced support burden and security improvements
Department managers experience better service and less downtime
Employees enjoy more reliable printing and less frustration
Executive leadership advances strategic priorities
Conclusion: ROI from MPS is built on reliability
Calculating the return on investment for managed print services requires comprehensive analysis. That means comparing current total cost of ownership, projection of MPS program costs and measurement of ongoing results against benchmarks. Organizations that approach this analysis rigorously typically discover that true printing costs far exceed initial estimates.
But the biggest variable in long-term ROI is one that often gets overlooked: device reliability. A device that is frequently down for repairs incurs a huge amount of hidden costs. These costs are both financial and operational, encompassing lost time and productivity while repairs are pending. Choosing a provider with a proven track record for uptime, like Kyocera with its long-life drum technology, is smart technical and financial decision.
The most successful MPS implementations view ROI not as a one-time calculation but as an ongoing measurement discipline. By continuously monitoring key performance indicators, optimizing policies and technology and partnering with providers who bring innovation and expertise, organizations maximize returns that often reach 30-40% annual savings or higher, with payback periods under one year.
xperience better service and less downtime
Employees enjoy more reliable printing and less frustration
Executive leadership advances strategic priorities
Conclusion: ROI from MPS is built on reliability
Calculating the return on investment for managed print services requires comprehensive analysis. That means comparing current total cost of ownership, projection of MPS program costs and measurement of ongoing results against benchmarks. Organizations that approach this analysis rigorously typically discover that true printing costs far exceed initial estimates.
But the biggest variable in long-term ROI is one that often gets overlooked: device reliability. A device that is frequently down for repairs incurs a huge amount of hidden costs. These costs are both financial and operational, encompassing lost time and productivity while repairs are pending. Choosing a provider with a proven track record for uptime, like Kyocera with its long-life drum technology, is smart technical and financial decision.
The most successful MPS implementations view ROI not as a one-time calculation but as an ongoing measurement discipline. By continuously monitoring key performance indicators, optimizing policies and technology and partnering with providers who bring innovation and expertise, organizations maximize returns that often reach 30-40% annual savings or higher, with payback periods under one year.
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Company Name: Sam Leveridge
Contact Person: Press Office
Email: Send Email
Country: United States
Website: https://www.kyoceradocumentsolutions.us/en/solutions-services/managed-print-services.html
